Privacy Policy

Last Updated: December 26, 2025

GDPR & CCPA Compliant

Important: This Privacy Policy is legally binding. By using our services, you acknowledge that you have read, understood, and agree to be bound by this policy. If you do not agree, please discontinue use of our services immediately.

1Information We Collect

1.1 Personal Information

  • Identity Information: Name, email address, phone number, username
  • Profile Information: Cast, occupation, address, date of birth
  • Identity Verification: Government-issued ID documents, verification photos
  • Financial Information: Payment details, transaction history, billing information
  • Communication Records: Support tickets, email correspondence, chat logs, preferences

1.2 Technical Information

  • Device Data: IP address, browser type, operating system, device identifiers
  • Usage Analytics: Pages visited, time spent, click patterns, search queries
  • Location Data: GPS coordinates, Wi-Fi signals (with explicit consent)
  • Cookies & Tracking: Session cookies, persistent cookies, web beacons, pixel tags
  • Mobile App Data: App version, usage patterns, crash reports, performance metrics

1.3 Third-Party Information

  • Advertising Data: Google Ads interaction data, ad impressions, click-through rates
  • Social Media: Profile information from linked accounts (Facebook, Google, LinkedIn)
  • Payment Processors: Transaction verification data from payment gateways
  • Public Databases: Information from publicly available sources for verification purposes

2How We Use Your Information

We process your personal data based on the following legal grounds:

Service Provision: Register accounts, process transactions, provide customer support, send notifications
Platform Improvement: Analyze usage patterns, enhance features, optimize performance, conduct research
Legal Compliance: Comply with laws, respond to legal requests, prevent fraud, enforce terms
Security: Detect and prevent fraud, protect against security threats, verify identities
Marketing: Send promotional content, personalized recommendations (with your consent)
Advertising: Display relevant ads through Google Ads, measure ad performance, optimize campaigns

3Information Sharing & Disclosure

We may share your information with the following parties under strict confidentiality agreements:

Service Providers

Cloud hosting (AWS, Google Cloud), payment processors (Stripe, PayPal), email services, analytics platforms

Advertising Partners

Google Ads, approved ad networks for targeted advertising and performance measurement

Legal Authorities

Law enforcement, courts, regulatory agencies when required by law or legal process

Business Transfers

Potential buyers, investors during mergers, acquisitions, or asset sales

Community Members

Limited profile information visible to other users as per your privacy settings

We DO NOT sell your personal information to third parties.

4Google Ads & Advertising

  • β€’We use Google Ads to display relevant advertisements based on your interests and browsing behavior
  • β€’Google may use cookies and similar technologies to serve personalized ads
  • β€’You can opt-out of personalized ads at Google Ad Settings
  • β€’We may share aggregated, non-personal data with advertisers for campaign optimization
  • β€’Third-party ad networks may collect information about your visits across different websites

5Mobile Application

Our mobile application may access device features with your explicit permission:

πŸ“± Device Access

Camera, microphone, storage (requires permission)

πŸ“Š Analytics

Usage patterns, crash reports, performance metrics

πŸ”” Notifications

Push notifications (explicit consent required)

πŸ“ Location

GPS services (optional, can be disabled anytime)

App updates may modify data collection practices. You will be notified of significant changes.

6Data Security Measures

We implement industry-leading security measures to protect your information:

πŸ”’

Encryption

TLS/SSL 256-bit encryption

πŸ›‘οΈ

Access Control

Multi-factor authentication

πŸ”

Audits

Regular security assessments

  • Secure servers with 24/7 monitoring and intrusion detection
  • Regular data backups with disaster recovery protocols
  • Employee training on data protection best practices
  • Compliance with ISO 27001, SOC 2 standards
  • Penetration testing and vulnerability assessments

7Your Privacy Rights

Under GDPR, CCPA, and other data protection laws, you have the following rights:

βœ… Right to Access

Request copies of your personal data in a portable format

✏️ Right to Correction

Update or correct inaccurate or incomplete information

πŸ—‘οΈ Right to Deletion

Request removal of your personal data ("Right to be Forgotten")

πŸ“€ Right to Data Portability

Export your data in JSON, CSV, or PDF format

🚫 Right to Object

Opt-out of certain data processing activities

⏸️ Right to Restriction

Limit how we use and process your personal data

❌ Right to Withdraw Consent

Revoke previously given consent at any time

How to Exercise Your Rights: Email privacy@sangharsamaj.com with your request. We will respond within 30 days as required by law.

8Data Retention Policy

We retain your information for as long as necessary to fulfill the purposes outlined in this policy:

Data TypeRetention Period
Account DataActive account + 2 years after closure
Transaction Records7 years (tax/legal compliance)
Communication Logs3 years
Marketing ConsentUntil withdrawn or 2 years of inactivity
Technical Logs90 days

After retention periods expire, data is securely deleted or anonymized.

9International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards:

  • β–ΈStandard Contractual Clauses (SCCs) approved by the European Commission
  • β–ΈPrivacy Shield Framework compliance where applicable
  • β–ΈData Processing Agreements with all international service providers
  • β–ΈAdequate protection equivalent to GDPR standards

10Children's Privacy

Age Restriction: Our services are NOT intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will immediately delete the information. Parents/guardians who believe we may have inadvertently collected information from a child should contact us immediately at privacy@sangharsamaj.com.

11Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

πŸͺ Essential Cookies

Required for basic site functionality (cannot be disabled)

πŸ“Š Analytics Cookies

Help us understand how visitors interact with our site

🎯 Marketing Cookies

Track visitors across websites to display relevant ads

βš™οΈ Preference Cookies

Remember your settings and preferences

You can manage cookie preferences in your browser settings or through our cookie consent manager.

12Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

  • β€’Material Changes: You will be notified via email and prominent notice on our platform
  • β€’Minor Updates: Posted on this page with updated "Last Updated" date
  • β€’Your Acceptance: Continued use after changes constitutes acceptance
  • β€’Disagreement: If you don't agree, discontinue use and request account deletion

13Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact us:

Response Time: We aim to respond to all privacy inquiries within 30 days as required by applicable law.

βš–οΈ Legal Disclaimer

This Privacy Policy constitutes a legally binding agreement between you and Sanghar Samaj Management System. By accessing or using our services, you acknowledge that:

  • βœ“ You have read and understood this entire Privacy Policy
  • βœ“ You consent to the collection, use, and disclosure of your information as described
  • βœ“ You are at least 13 years of age
  • βœ“ You understand your rights and how to exercise them

If you do not agree with any part of this Privacy Policy, you must immediately discontinue use of our services.