🌾

Agro Mandi

Agricultural Marketplace Platform

Privacy Policy

Last Updated: January 2025

📋 Introduction

Welcome to Agro Mandi, an agricultural marketplace platform connecting farmers, buyers, traders, and agricultural service providers. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our platform for buying, selling, or trading agricultural products and services.

By using Agro Mandi, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use immediately.

1Information We Collect

👤 Personal Information

  • • Full name, phone number, email address
  • • Farm location, address, and geographic coordinates
  • • Government ID (Aadhaar, PAN for verification)
  • • Bank account details for transactions
  • • Profile photo and farm images

🌾 Agricultural Data

  • • Crop types, quantities, and quality grades
  • • Farm size, soil type, and cultivation methods
  • • Harvest schedules and production capacity
  • • Pricing information and transaction history
  • • Product listings, photos, and descriptions

💳 Transaction Information

  • • Payment method details (UPI, bank transfer)
  • • Purchase and sales history
  • • Invoice and receipt data
  • • Delivery and logistics information

📱 Technical Information

  • • Device type, OS version, browser information
  • • IP address and location data
  • • App usage patterns and feature interactions
  • • Search queries and browsing history

2How We Use Your Information

🛒 Marketplace Operations

  • ✓ Facilitate buying and selling
  • ✓ Process transactions securely
  • ✓ Match buyers with sellers
  • ✓ Manage product listings

🔐 Account Management

  • ✓ Create and maintain accounts
  • ✓ Verify user identity
  • ✓ Prevent fraud and abuse
  • ✓ Provide customer support

📊 Analytics & Insights

  • ✓ Market price analysis
  • ✓ Demand forecasting
  • ✓ Platform improvement
  • ✓ User behavior analysis

📢 Communication

  • ✓ Order notifications
  • ✓ Price alerts
  • ✓ Marketing messages
  • ✓ Platform updates

3Information Sharing & Disclosure

⚠️ Important: We share your information in the following circumstances:

🤝 With Other Users

Buyers and sellers can see each other's profile information, contact details, and transaction history to facilitate trades.

🚚 Logistics Partners

Delivery address and contact information shared with transportation and logistics service providers.

💰 Payment Processors

Financial information shared with secure payment gateways (Razorpay, PayU, etc.) for transaction processing.

⚖️ Legal Compliance

Information disclosed to government authorities, law enforcement, or regulatory bodies when legally required.

4Data Security Measures

🔒 We Protect Your Data With:

🛡️

SSL/TLS Encryption

All data transmitted is encrypted using industry-standard protocols

🔐

Secure Servers

Data stored on encrypted, access-controlled servers

👁️

Regular Audits

Periodic security assessments and vulnerability testing

🚨

Fraud Detection

AI-powered systems to detect and prevent fraudulent activities

5Your Rights & Choices

As an Agro Mandi user, you have the following rights:

  • Access Your Data:

    Request a copy of all personal information we hold about you

  • ✏️
    Correct Information:

    Update or correct inaccurate personal data

  • 🗑️
    Delete Account:

    Request permanent deletion of your account and data

  • 🚫
    Opt-Out Marketing:

    Unsubscribe from promotional communications anytime

  • 📦
    Data Portability:

    Export your data in a machine-readable format

6Data Retention Policy

Data TypeRetention Period
Account InformationUntil account deletion + 90 days
Transaction Records7 years (legal requirement)
Product ListingsUntil removed by user + 30 days
Communication Logs2 years
Analytics Data18 months (anonymized)

7Third-Party Services

Agro Mandi integrates with the following third-party services:

💳

Payment Gateways

Razorpay, PayU, Paytm

📍

Maps & Location

Google Maps API

📱

SMS & Notifications

Twilio, Firebase

⚠️ Note: These third-party services have their own privacy policies. We recommend reviewing them before using our platform.

8Children's Privacy

🚫 Age Restriction: 18+ Only

Agro Mandi is intended for users aged 18 years and above. We do not knowingly collect information from minors. If we discover that a minor has provided personal information, we will immediately delete it. Parents or guardians who believe we may have inadvertently collected information from a minor should contact us at privacy@agromandi.com.

9International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure adequate protection through:

  • Standard Contractual Clauses approved by regulatory authorities
  • Data processing agreements with all international partners
  • Compliance with GDPR and other international data protection laws

10Contact Information

📞 Get in Touch

📧
Email:

privacy@agromandi.com

📱
Phone:

+91 9925880172

🏢
Address:

Agro Mandi Pvt Ltd
Agricultural Technology Park
Gujarat, India

Response Time: We respond to all privacy inquiries within 48 hours.

⚖️ Legal Agreement

This Privacy Policy is a legally binding agreement. By using Agro Mandi, you acknowledge:

  • ✓ You have read and understood this Privacy Policy
  • ✓ You consent to data collection and processing as described
  • ✓ You are at least 18 years of age
  • ✓ You understand your rights and how to exercise them

If you disagree with any part of this policy, discontinue use immediately.